At Best Quality Auto Spares South Africa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Details required to process transactions (securely handled through our trusted payment gateway; we do not store your full payment details).

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.

  • Communication Data: Messages, inquiries, or feedback you send to us through contact forms, emails, or chat support.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, promotions, or updates.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We respect your privacy. Your personal data will not be sold, rented, or shared with third parties, except in the following cases:

  • To trusted service providers (such as couriers or payment processors) who help us operate our business.

  • When required by law or government authorities.

  • To protect our legal rights, prevent fraud, or enforce our terms of service.

4. Data Security

We use appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no online system is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve functionality and provide a better user experience. You may choose to disable cookies in your browser, but this may affect how our website functions.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data, subject to legal or transactional obligations.

  • Opt out of promotional emails at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”